We are aware that some players are attempting to make purchases for Bubble Witch 3 Saga, but some transactions are getting interrupted, and you may be uncertain as to whether you’ve received your items, or been charged for them.
This error might be triggered by several things: billing issues, expired credit card or payment method, unstable network connection, security issues, purchase restrictions within the account, etc…
In instances like these, the transaction has almost certainly not been charged to your account, but we’d always suggest taking a closer look at your transaction history on the platform you made the purchase:
If you still are uncertain whether a specific purchase has been received or not, please get in touch with our Player Support team with the receipt for the transaction in question and they’ll gladly double-check this for you.
